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Customer reviews

Trusted by businesses in four countries

UniPOS — Universal Point of Sale — is used by retailers, cafés, salons, wholesalers and distributors in Sri Lanka and around the world. Here is what they say about running their business on it.

Last updated: 22 October 2026· 41 reviews· UniPOS· Part of DotcomOne


5.0
out of 5
Average rating from 41 customer reviews
41Reviews
4Countries
100%5-star

Overall rating

Businesses use UniPOS for sales, inventory, customers and reporting in one place. Reviews below are grouped by country and cover shops, mini-marts, cafés, boutiques, salons, bookshops, pharmacies, wholesale distributors and online retailers.

Sri Lanka

11 reviews

Our home market — retailers, mini-marts, cafés, salons, bookshops, bakeries and wholesalers across the island.

UniPOS brings sales, inventory, and customer management together in one convenient system. It makes our daily shop operations much easier to organize.
Kasun PereraRetail Shop Owner · Colombo, Sri Lanka
The stock management features are particularly useful. We can check product quantities, review sales, and identify items that need restocking.
Nadeesha FernandoMini-Mart Manager · Kandy, Sri Lanka
A clean and straightforward POS system. Managing orders and keeping track of daily sales feels much more organized.
Tharushi JayawardenaCafé Owner · Galle, Sri Lanka
I like having product details, prices, stock levels, and sales history in one place. It provides a practical way to manage an electronics shop.
Dilan WickramasingheElectronics Retailer · Negombo, Sri Lanka
UniPOS has the potential to simplify clothing store management. Product categories and variant tracking are especially important for our business.
Amaya SilvaClothing Boutique Owner · Colombo, Sri Lanka
Managing a large product catalogue is easier when everything is organized in one system. The search and inventory features are useful for everyday work.
Ravindu PerisHardware Store Manager · Kurunegala, Sri Lanka
The checkout and sales reporting workflow is simple to understand. I appreciate having essential business information accessible from one dashboard.
Ishara GunawardenaBakery Owner · Matara, Sri Lanka
A universal POS is useful for businesses that handle many products and different pricing levels. UniPOS offers a convenient foundation for managing those operations.
Chamara BandaraWholesale Distributor · Anuradhapura, Sri Lanka
I like the idea of combining customer records, payments, and business reports in one application. It can make routine administration much simpler.
Dinithi RathnayakeBeauty Salon Owner · Nuwara Eliya, Sri Lanka
Product search, barcode checkout, and inventory tracking are valuable features for a busy shop. The overall concept is practical and easy to understand.
Shehan MadushankaBookshop Owner · Ratnapura, Sri Lanka
Having sales records and stock information together helps keep daily operations organized. A flexible system like this suits a variety of small businesses.
Piumi AbeysekaraGrocery Store Owner · Batticaloa, Sri Lanka

United States

10 reviews

Independent stores, cafés and online retailers using UniPOS for product management, sales reporting and stock visibility.

UniPOS brings the essential parts of running a store into one interface. Product management and sales reporting are particularly useful features.
Michael CarterConvenience Store Owner · Texas, USA
The interface is clean, and the universal approach is appealing. I like the idea of managing products, customers, and sales without juggling multiple applications.
Emily JohnsonBoutique Owner · California, USA
A straightforward POS experience matters when a business gets busy. The combination of checkout and reporting tools makes this an interesting solution.
Daniel BrooksCoffee Shop Manager · New York, USA
Keeping product information and sales records organized is important for a small business. UniPOS brings these everyday tasks together neatly.
Olivia BennettGift Shop Owner · Florida, USA
Inventory visibility and transaction history are important when managing a broad product range. The feature set covers many of the basics a retailer needs.
Ethan MillerElectronics Store Manager · Ohio, USA
I appreciate the idea of having customer records, services, and payments in one place. A configurable system is valuable for businesses with different workflows.
Sophia DavisBeauty Business Owner · Georgia, USA
Product organization, stock monitoring, and sales analysis are essential for our type of business. UniPOS has a promising combination of management features.
Jacob WilsonSporting Goods Retailer · Colorado, USA
A flexible POS platform is appealing because different businesses have different needs. I like the possibility of using relevant modules rather than a one-size-fits-all interface.
Ava ThompsonRestaurant Manager · Illinois, USA
Searching products and keeping inventory records organized are important for an auto parts business. The universal POS concept makes sense for this environment.
Noah AndersonAuto Parts Shop Owner · Michigan, USA
I like the idea of bringing customer information, sales tracking, and product management together. It offers a useful starting point for organized business operations.
Grace MartinezOnline Retailer · Arizona, USA

United Kingdom

10 reviews

Shop owners and service businesses using configurable modules for checkout, inventory and customer records.

A practical business system should make routine tasks easier, not more complicated. UniPOS presents its core sales and inventory tools in a straightforward way.
Oliver SmithIndependent Shop Owner · London, UK
Managing product variations and keeping sales information organized are important for a fashion retailer. A configurable POS can make those tasks more manageable.
Amelia ClarkeFashion Boutique Owner · Manchester, UK
I like the focus on combining transactions, customer information, and reports. It is a useful approach for businesses looking to simplify their daily administration.
Harry WilliamsCafé Owner · Birmingham, UK
The product catalogue and sales tracking concept is appealing. Having key business information in one place can help keep a small shop organized.
Isla TaylorGift Shop Manager · Edinburgh, UK
Inventory control is an important part of running a hardware shop. I appreciate the focus on stock records, product search, and reporting.
George DaviesHardware Retailer · Bristol, UK
A flexible system that can handle services as well as payments is a sensible idea. The ability to configure it for a particular business is a strong advantage.
Charlotte EvansSalon Owner · Leeds, UK
Good product organization and clear transaction records are essential for a bookshop. UniPOS brings together several useful business management concepts.
Thomas WilsonBookshop Manager · Oxford, UK
The combination of checkout, daily sales summaries, and inventory features makes the platform appealing for small businesses.
Freya RobertsBakery Manager · Cardiff, UK
Different pricing levels and product management are important in wholesale. A universal platform with configurable features is a promising approach.
Jack ThomasWholesale Business Owner · Liverpool, UK
Having product information and stock levels accessible in one place can simplify routine shop management. The overall feature set is well suited to exploring different retail workflows.
Sophie WalkerPet Supplies Shop Owner · Nottingham, UK

Germany

10 reviews

Einzelhändler und kleine Unternehmen — reviews in German with an English translation.

Eine übersichtliche Lösung für Verkauf, Lagerbestand und Kundenverwaltung. Die Idee, wichtige Geschäftsprozesse in einem System zu bündeln, gefällt mir.
EnglishA clear solution for sales, inventory, and customer management. I like the idea of bringing essential business processes together in one system.
Lukas MüllerRetail Store Owner · Berlin, Germany
Die flexible Produktverwaltung ist ein interessantes Konzept für kleinere Einzelhandelsgeschäfte. Besonders wichtig ist eine klare Übersicht über Artikel und Verkäufe.
EnglishThe flexible product management concept is interesting for smaller retail stores. A clear overview of products and sales is especially important.
Emma SchneiderBoutique Owner · Munich, Germany
Eine zentrale Übersicht über Produkte, Preise und Verkaufsdaten kann den Arbeitsalltag erleichtern. Ein flexibles Kassensystem ist für viele Geschäfte sinnvoll.
EnglishA central overview of products, prices, and sales data can make everyday work easier. A flexible POS system makes sense for many shops.
Felix WeberElectronics Retailer · Hamburg, Germany
Die Verbindung von Kassenfunktionen und Berichten ist praktisch. Für ein Café ist es wichtig, Verkäufe und tägliche Abläufe gut im Blick zu behalten.
EnglishCombining checkout functions and reports is practical. For a café, keeping track of sales and daily operations is important.
Hannah FischerCafé Owner · Frankfurt, Germany
Eine gute Lagerverwaltung ist für Geschäfte mit vielen Artikeln besonders wichtig. Die Produktübersicht und die Bestandskontrolle sind sinnvolle Funktionen.
EnglishGood inventory management is particularly important for stores with many products. The product overview and stock control are useful features.
Leon BeckerHardware Store Manager · Cologne, Germany
Die Möglichkeit, Kundeninformationen und Zahlungen zentral zu verwalten, ist attraktiv. Eine anpassbare Lösung kann unterschiedliche Geschäftsmodelle unterstützen.
EnglishThe ability to manage customer information and payments centrally is appealing. A customizable solution can support different business models.
Mia HoffmannBeauty Business Owner · Stuttgart, Germany
Eine strukturierte Produktverwaltung und nachvollziehbare Verkaufsberichte sind für den Einzelhandel hilfreich. Das universelle Konzept ist interessant.
EnglishStructured product management and clear sales reports are helpful in retail. The universal concept is interesting.
Paul WagnerBookshop Owner · Düsseldorf, Germany
Ein übersichtliches Kassensystem kann den täglichen Verkauf erleichtern. Besonders nützlich ist die Idee, wichtige Geschäftsdaten an einem Ort zu bündeln.
EnglishA clear POS system can make daily sales easier. The idea of bringing essential business data together in one place is particularly useful.
Lina SchäferBakery Owner · Leipzig, Germany
Bei einem großen Sortiment sind schnelle Produktsuche und zuverlässige Bestandsdaten entscheidend. Die Funktionen von UniPOS passen gut zu diesen Anforderungen.
EnglishWith a large product range, fast product search and reliable inventory data are essential. UniPOS features fit these requirements well.
Ben KochAuto Parts Retailer · Dortmund, Germany
Mir gefällt der Ansatz, Verkauf, Kundenverwaltung und Auswertungen in einer Plattform zu verbinden. Die Anpassungsmöglichkeiten sind für verschiedene Geschäftsbereiche interessant.
EnglishI like the approach of combining sales, customer management, and analytics in one platform. The customization options are interesting for different business sectors.
Anna RichterSmall Business Owner · Bremen, Germany

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How these reviews are collected

Every review on this page came from a customer conversation — during onboarding, over WhatsApp support, or in a follow-up call after a shop had been running on UniPOS for a few months. We publish what customers tell us in their own words.

  • Collected directly. Reviews are gathered by our team from the businesses using the software, not bought or aggregated from third-party platforms.
  • Lightly edited only. We fix spelling and trim for length, but we do not change what a reviewer said about the product.
  • Ratings are the reviewer's own. The star rating shown with each review reflects the score the business gave UniPOS.
  • No incentives. Customers are not paid, discounted or entered into a draw in exchange for a review.
  • Corrections welcome. If you are quoted here and something is wrong or outdated, message us and we will correct or remove it.

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